Resistance to change – or to anything – is only effective if you focus on producing a specific intended result + talk about it with people who can alter the path toward accomplishing it. Otherwise, take a deep breath and let it go.
How I learned that talking about management is boring. And now I’m more determined than ever to get a little more respect for managers!
We agree to do things without making a good checklist of everything that is involved to satisfy the promise we made. The things on that checklist need to be scheduled too! Here’s how.
How to get what you want from others? Here’s how to make a more effective request. It takes a bit of practice, but you’ll see the benefits early and they will continue to increase.
Difficult people – is it about personality, or about the results they do (or don’t ) produce. Here is one manager’s solution to dealing with “difficulties” between people in the workplace.
Reggie started with a serious performance problem in his department. He said his staff was “under-performing”, and he was insistent that I find out what the problem was and “fix it”. So I did. The problem was Reggie. He was a technical whiz, but not a very good manager. Here’s what I mean: He was […]
Did you notice that the “Remain” leaders in the United Kingdom – the ones who wanted to stay with the European Union – made some costly mistakes? It seems they had some lazy assumptions, and failed to deliver the well-designed conversations that could have painted a different picture for UK voters. Mistake #1: Too few […]
People mostly do what you ask. So think about what you really want before you make a request.
Five steps to change the way things will be done – in the office and at home – by reducing resistance from others and including their best ideas.
Is it pushy to ask for what you want? Not if you’re pleasant about it. In fact, you might be doing them a service.
Awarded "Best Management Book" by 800-CEO-READ.
Rated #5 "Best Business Book" by The Toronto Globe and Mail.