Even if We Aren’t “Managers”, Most of Us Need to Manage THIS

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Chuck, a maintenance guy, did some work for us the other day and we got talking about how he scheduled his job appointments. Since he was both friendly and skilled at his work, he had a few spare minutes to let me know the secrets of managing a contractor’s calendar. “It’s all about how I keep […]

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Is Management a Soft Skill?

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Beth, the head of Human Resources in a law firm, was talking with me about the problem of management in an organization full of lawyers. She rolled her eyes, not wanting to criticize her attorney co-workers. “They know the law”, Beth said, “but do they know how to be a manager?” Good question. This is […]

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