How to Deal With a “Do-It-My-Way” Person

Ever have someone try to tell you the Right Way to do something when you’ve already made up your mind what to do? A few ideas on how to end those conversations, and maybe prevent their arising again.

Explaining Goals & Strategies is Not Enough: Bridging the Vertical Disconnect

Top executives, middle managers, supervisors, and worker-bees: they live in different worlds and have different purposes. How to create better alignment? Here’s an idea for a productive framework of communications.