A recent survey of workplace challenges listed one old favorite: Dealing with the “lazy people” in the workplace. These are the people who have clear assignments and do them fairly well, but never step outside their narrow boundaries. Why this hasn’t been solved is a mystery to me, as it’s really pretty easy. There are […]
I was talking with a former client the other day about her recipe for getting what she wants from co-workers. It’s pretty smart! Jadie was making requests, and she was tracking the responses the way Jeffrey taught her in his MBA class. Her success rate (the % of her requests for which she received actionable […]
Give closure conversations a try – they can remove speed-bumps in everything from personal relationships to organizational change initiatives. Believe me: I have a million stories on this. Here’s one. I went to a not-so-great educational program this past summer. The fairly small audience – about 35 people – was made up of some people who were on […]
Jeffrey spent Labor Day weekend painting the living room and kitchen walls. I spent the weekend untying lots of those “ties that bind”. I tossed things out, put things into the recycle bin, and filled up 2 bags of stuff for Goodwill and/or Salvation Army pickup. Then I went through my Outlook list of past business […]
Awarded "Best Management Book" by 800-CEO-READ.
Rated #5 "Best Business Book" by The Toronto Globe and Mail.