“High Priority” Isn’t A Deadline

Laurie and I recently conducted a training program on The Four Conversations for a group of project managers.  Since most of the managers were from the same organization, they all encountered the same problem when given an assignment.  Rather than being told a due date or deadline by when the assignment was to be completed, […]

Make Counteroffers When Necessary

When given a deadline you know you really cannot meet, propose an alternative you can meet – that’s called making a counteroffer. If you don’t counteroffer when you know something cannot be done, you’re setting up yourself and others for failure. What do you do when someone asks you to do something you know you […]