We Want Employee Engagement – But… Engagement in What?

Employee engagement means communicating what you want them to be engaged in. What is the goal they are working toward? Are they making progress? What is the “accomplishment of the month”? If people are disengaged at work, it’s a clue that there’s not much available to engage in.

Preventing Change Fatigue: Burnout is Expensive – Communication is Not

People stop paying attention to an overload of changes at work – unless you take the time to debrief the progress of the change now and then. It begins to look like a swirl of pointless activity until someone says, “Hey! We cut our backlog in half!” Or, “We just saved X dollars on transportation and distribution!” Closure conversations are worth mastering.