This author has not written his bio yet.
But we are proud to say that Laurie Ford contributed 235 entries already.
One manager in a recent MBA class was provoked by a discussion about the importance of using schedules, and offered her opinion on the difference between leaders and managers. “I want to be a leader,” she said, “not a manager. What does scheduling have to do with leadership?” Good question, actually. We were talking about […]
Change – organizational or personal – requires a few basics. Commitment, of course. Respect, certainly. And closure – regular status checks to stay on track and support success. Takes a bit of extra time, but it is a good investment.
What happens when we ditch the negative or outdated parts of our lives? We make room for something new! Sometimes we know exactly what we want, and sometimes we just want to be lighter, more free and relaxed. Either way, something old may need to be given up to somebody else who will enjoy it.
Almost every HR initiative begins with a Needs Assessment. One HR training specialist announced to a group of manufacturing Operations Managers, “Our most important deliverable to you is the Needs Assessment.” The Operations Managers hooted. “We don’t need your needs assessment! We just need you to train our operators to use the equipment without breaking […]
Management. What do you manage? What is “performance”? How do you improve it? You already know the answers – you do it all the time.
Difficult people – is it about personality, or about the results they do (or don’t ) produce. Here is one manager’s solution to dealing with “difficulties” between people in the workplace.
Three ingredients of an apology: For what? To whom? Own it!
An article reporting on the Workforce Purpose Index findings says that companies with purpose-driven employees have better growth in revenue. Their study found “three factors that contribute to an employee feeling like they have purpose at work: Independence; Influence when it comes to decision-making; and Recognition for their work. How do you get those things […]
Productivity is a big deal – the idea is to produce good hourly output at work, especially if you want to get a raise. An article (Why Your Facebook Habit At Work Makes Economists Worry) says that some people want to blame employees who are using social media for the recent drop in productivity. Another theory […]
Did you ever see the TV show “Restaurant Impossible”? An hour of interesting communication that saves a restaurant and sometimes saves a family too. But my favorite moment is at the very end, when the show is over, and some guy – while they are turning off the final credits – says “That’s done!” He has […]
Awarded "Best Management Book" by 800-CEO-READ.
Rated #5 "Best Business Book" by The Toronto Globe and Mail.