Posts

The Management vs. Leadership Debate

It’s time to stop the “leaders are special people” conversation and pay attention to what is actually happening throughout the hierarchy of organizations. Putting a halo on the people at the very top, or on people of certain “types” or “styles” is not useful. Management is necessary and valuable, and managers are worth hearing, honoring and supporting.

That Difficult Client Talk – Part I

Dear Reggie, First, the bad news. You’ve been blaming your staff and technical teams for not doing their jobs well, but you have not considered that you might be the problem. So I’m here to tell you that you are breaking almost every rule of good management. I’m telling you because you said to me, […]

The Problem with People: Hidden Agendas

When you just aren’t “connecting” with someone, do you know what badge you could be wearing – and what badge might be best for the other person too?