Posts

Communicate – Don’t Accumulate

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We often overestimate our own ability to put up with unspoken thoughts and underestimate the ability of others to deal with them. Fortunately, a new book hits the nail on the head about giving people “feedback”.

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It’s Valentines Day – But What do You Do When You Hate Someone at Work?

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A good friend – let’s call her Katy – shared with a group of us the other evening that there’s a woman she works with who is “awful”. She didn’t go into details, but said she was unwilling to even have a conversation with “Cruella” to clean up the bad vibes. And Katy said, “There’s […]

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Getting Clear about “Difficult People” – Don’t Make it Personal

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Difficult people – is it about personality, or about the results they do (or don’t ) produce. Here is one manager’s solution to dealing with “difficulties” between people in the workplace.

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Un-Productive Communication – Let’s Ditch it for Now

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Complaining. Blaming. Gossip. Those conversations are usually unproductive. The word “productive” comes from the ideas of “leading and moving forward”. In that sense, being productive is a good thing. Unproductive conversations are everywhere – they aren’t wrong, but they don’t produce much value. Complaining could be productive if you are committed to following through to […]

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Attitude Can Cause Blindness and Ignorance

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  After years of saying that a consultant’s job is not to change people’s attitudes, I might need to eat my words. Here’s what I learned from reviewing a Harvard Business Review case: a bad attitude can blind an employee – even a good one – from seeing who to communicate with and who needs […]

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