You’ve Got an Improvement Project?  First, Listen!

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Sometimes we are so sure we know what other people need and want that we don’t talk with them about it. We just go ahead and give them our solution, then wonder why they don’t appreciate it.

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The New World of Management

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We used to think people should “just do their jobs”. That day is pretty much gone. Now that we need to reinvent the job – often, and sometimes every day – we’d better get really good at productive communication.

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This Middle Manager is Between a Rock and a Hard Place

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When your Boss is not paying attention to what you need, and you are managing a group of people who want to become a team, what do you do? Claire paved the way.

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Is Resistance a Useful Response to Change? Yes and No.

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Resistance to change – or to anything – is only effective if you focus on producing a specific intended result + talk about it with people who can alter the path toward accomplishing it. Otherwise, take a deep breath and let it go.

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How to Have People be “Purpose-Driven” At Work

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An article reporting on the Workforce Purpose Index findings says that companies with purpose-driven employees have better growth in revenue.  Their study found “three factors that contribute to an employee feeling like they have purpose at work: Independence; Influence when it comes to decision-making; and Recognition for their work. How do you get those things […]

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Lost Productivity: Is the Culprit Social Media or Sloppy Communication?

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Productivity is a big deal – the idea is to produce good hourly output at work, especially if you want to get a raise. An article (Why Your Facebook Habit At Work Makes Economists Worry) says that some people want to blame employees who are using social media for the recent drop in productivity. Another theory […]

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Three “Brexit” Lessons for Getting YOUR Goal

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Did you notice that the “Remain” leaders in the United Kingdom – the ones who wanted to stay with the European Union – made some costly mistakes? It seems they had some lazy assumptions, and failed to deliver the well-designed conversations that could have painted a different picture for UK voters. Mistake #1: Too few […]

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A Recipe for Little Changes – Organizational and Personal

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Five steps to change the way things will be done – in the office and at home – by reducing resistance from others and including their best ideas.

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Want Something? Get Specific.

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Wishing is a waste of time. Invest some brainpower in getting clear about what matters.

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