Entries by Laurie Ford

One Management Trainer’s Advice – and Why I Think He’s Wrong

August 18, 2020 in , , , , , /by

I’ve been clearing out – very slowly – the client files from my career as a management consultant. I found some notes on what one workshop leader – I’ll call him Alex – said about “how to be a good manager”, and as you’ll see below, I didn’t agree with him on several of his […]

A Close-Up Look at Micro-Management

July 21, 2020 in , , , , , , /by

I didn’t know what a micro-manager really was until I got one of my own. My sympathies to the oppressed. Most work – whether producing products, serving customers and/or delivering communications – requires thought and attention, and is best with an occasional dose of creativity and innovation. A micro-manager can quash all that by dictating every move. If you think you might be suppressing your people this way, have a talk with them to find out what changes they would like to see.

Managing Performance – From a Distance

June 24, 2020 in /by

Managers are familiar with their own “performance circle” for getting their Departmental or Group goals accomplished. If their “goal team” is now scattered, with members working in different places or at different times, it is time to train those people to see what a manager sees.