Prevent a BIG Management Mistake
What causes worry, stress and anxiety in employees? Unclear job requirements. Here are a few suggestions for improving employee job ownership and satisfaction by creating clear performance agreements.
What causes worry, stress and anxiety in employees? Unclear job requirements. Here are a few suggestions for improving employee job ownership and satisfaction by creating clear performance agreements.
If no deadline is set, projects or tasks languish in limbo, their importance undetermined and their necessity questioned. Time to ask “by when?”.
We often overestimate our own ability to put up with unspoken thoughts and underestimate the ability of others to deal with them. Fortunately, a new book hits the nail on the head about giving people “feedback”.
Do what you say you’ll do. It’s worth your credibility and reputation – and that’s pretty much the foundation of all your relationships.
Three ingredients of an apology: For what? To whom? Own it!
Did you ever see the TV show “Restaurant Impossible”? An hour of interesting communication that saves a restaurant and sometimes saves a family too. But my favorite moment is at the very end, when the show is over, and some guy – while they are turning off the final credits – says “That’s done!” He has […]
When you just aren’t “connecting” with someone, do you know what badge you could be wearing – and what badge might be best for the other person too?
Awarded "Best Management Book" by 800-CEO-READ.
Rated #5 "Best Business Book" by The Toronto Globe and Mail.