Matrix management is dead? Nope – some people are dealing with two managers, as if one wasn’t enough. There are problems with that, of course, outlined here with a few solution ideas too.
A good friend – let’s call her Katy – shared with a group of us the other evening that there’s a woman she works with who is “awful”. She didn’t go into details, but said she was unwilling to even have a conversation with “Cruella” to clean up the bad vibes. And Katy said, “There’s […]
What gossip looks like, and how it can bounce back to hurt the ones who do it. Don’t gossip: it just doesn’t make anybody look good, and it is NOT a career-helper.
Complaining. Blaming. Gossip. Those conversations are usually unproductive. The word “productive” comes from the ideas of “leading and moving forward”. In that sense, being productive is a good thing. Unproductive conversations are everywhere – they aren’t wrong, but they don’t produce much value. Complaining could be productive if you are committed to following through to […]
The July 10 issue of Dilbert (shown below) provides an excellent example of two types of unproductive talk: gossip and complaining. Disparagingly talk about the work of others is gossip and contributes to animosity, bad feelings, and conflict. Complaining (also known as BMW = bitching, moaning, and whining) is a morale killer and contributes to […]
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Rated #5 "Best Business Book" by The Toronto Globe and Mail.