Posts

This Middle Manager is Between a Rock and a Hard Place

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When your Boss is not paying attention to what you need, and you are managing a group of people who want to become a team, what do you do? Claire paved the way.

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Why Executives are Cautious about Implementing Change

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We wonder why executives don’t leap at the chance to make “changes for the better” in their organizations. Here’s a thought: you’re not changing one thing – you’re changing a network. Put on the kid gloves.

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Maybe It’s Not Them – Maybe It’s You.

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We have explanations for why other people behave the way they do, but sometimes we can have a conversation that creates a new possibility for them. Connecting to a vision or goal can make all the difference.

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Yahoo, Marissa Mayer, and the Missing Conversation

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There is much talk right now about Yahoo’s demise as an independent company. The Economist said the failure was due, first of all, to “a chronic lack of focus”, never deciding if it was a media company or a technology company. NPR’s “Morning Edition” said Ms. Mayer, the CEO, treated Yahoo more like a think-tank than […]

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That Difficult Client Talk – Part II. What does “Discussion” Mean?

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Dear Reggie, First the good news, this time. Two of your staff members reported to me that they are excited about having clearer agreements for their work. I have reason to believe there are other people noticing a difference in the way you are giving assignments now. That’s great! Now, for Step 2 on your […]

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Super-vision: It All Depends on Communication

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We pay attention to our goals, other people, and the environment. But having a great life needs more than attention: it takes communication.

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Getting Other People to Do Stuff

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A recent review of manager comments on their workplace communication was very revealing: they didn’t get the idea of dialogue. Two-way talking was not recognized as a tool for getting things done on time and on budget. Here are two samples of their management “conversations” for getting people to perform: “I think we need to get […]

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