Matrix management is dead? Nope – some people are dealing with two managers, as if one wasn’t enough. There are problems with that, of course, outlined here with a few solution ideas too.
Good management practices are a path to better organization performance. One important practice is getting feedback on the success of a team’s products, services and communications to others inside the organization and outside it too. Feedback is a valuable performance resource: how else will we know if our groups are performing well?
Completing all aspects of a workplace problem or upset, especially when it involves several people or workplace activity, can be immediately important. Forgiveness can save the day, but not without closing out the original trigger for the issue. Fix it, then forgive it.
We often overestimate our own ability to put up with unspoken thoughts and underestimate the ability of others to deal with them. Fortunately, a new book hits the nail on the head about giving people “feedback”.
What makes a good worker? Here is a collection of criteria from seven different types of organization, where Supervisors – not Managers – defined four levels of employees.
Sometimes people get resigned about where they find themselves in their work or their life. (Been there!) It’s good to find a way to have some new conversations with people who can offer a new perspective, or a new access to another approach, another path. Communication is the key.
We have explanations for why other people behave the way they do, but sometimes we can have a conversation that creates a new possibility for them. Connecting to a vision or goal can make all the difference.
When we make excuses and blame others for our actions, our credibility suffers. It’s smarter to clarify the expectations others and take responsibility for our commitments.
The Marketplace newsletter has an answer for a question I hadn’t thought to ask: “Why are workers less productive?” It seems the output produced for each hour of labor worked (aka non-farm business productivity) dropped in the second quarter of 2015. It’s the third quarter in a row with a decline in US labor productivity. Innovations like smartphones and 3D printing […]
Dear Reggie, First, the bad news. You’ve been blaming your staff and technical teams for not doing their jobs well, but you have not considered that you might be the problem. So I’m here to tell you that you are breaking almost every rule of good management. I’m telling you because you said to me, […]
Awarded "Best Management Book" by 800-CEO-READ.
Rated #5 "Best Business Book" by The Toronto Globe and Mail.