According to John Kotter, one reason organization changes fail is because leaders don’t develop a vision for the change and “communicate, communicate, communicate” it to their organziations. Well, a study in Human Resource Management Journal* indicates that vision is not the only thing leaders fail to develop. They also fail to develop the change agents […]
How often have you heard (or made) one of the following complaints (or some variation thereof): We have a real communication problem here. They don’t tell us anything, and when they do tell us, it’s not much. They never give us enough information. The absence or inadequacy of communication is one of the most frequently […]
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Rated #5 "Best Business Book" by The Toronto Globe and Mail.