This Middle Manager is Between a Rock and a Hard Place

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When your Boss is not paying attention to what you need, and you are managing a group of people who want to become a team, what do you do? Claire paved the way.

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Emotional Intelligence and Workplace Performance (Two Very Different Things)

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Workplace performance sometimes needs to be addressed more specifically, to clarify what you really want people to produce. Separating performance from personality might create the space for greater understanding of what performance means in your particular workplace.

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Productive Communication Works!

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A woman who had been waiting for an executive in another department to make a budget decision finally stopped waiting and… communicated productively. Good work, Kelly!

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Is Resistance a Useful Response to Change? Yes and No.

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Resistance to change – or to anything – is only effective if you focus on producing a specific intended result + talk about it with people who can alter the path toward accomplishing it. Otherwise, take a deep breath and let it go.

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Maybe It’s Not Them – Maybe It’s You.

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We have explanations for why other people behave the way they do, but sometimes we can have a conversation that creates a new possibility for them. Connecting to a vision or goal can make all the difference.

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Lack of Integrity – It’s a Loose Connection, Right?

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Do what you say you’ll do. It’s worth your credibility and reputation – and that’s pretty much the foundation of all your relationships.

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It’s Valentines Day – But What do You Do When You Hate Someone at Work?

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A good friend – let’s call her Katy – shared with a group of us the other evening that there’s a woman she works with who is “awful”. She didn’t go into details, but said she was unwilling to even have a conversation with “Cruella” to clean up the bad vibes. And Katy said, “There’s […]

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What You Want & By When: Managers, Leaders, and Schedules

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One manager in a recent MBA class was provoked by a discussion about the importance of using schedules, and offered her opinion on the difference between leaders and managers. “I want to be a leader,” she said, “not a manager. What does scheduling have to do with leadership?” Good question, actually. We were talking about […]

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Change Champions: Commitment, Respect, and… Closure   

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Change – organizational or personal – requires a few basics. Commitment, of course. Respect, certainly. And closure – regular status checks to stay on track and support success. Takes a bit of extra time, but it is a good investment.

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Ring Out the Old. Ring in the New.

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What happens when we ditch the negative or outdated parts of our lives? We make room for something new! Sometimes we know exactly what we want, and sometimes we just want to be lighter, more free and relaxed. Either way, something old may need to be given up to somebody else who will enjoy it.

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