To keep the support of their sponsors, black belts and other specialists will do well to manage the agreements they have with sponsors. The director of a lean management program recently approached me with a problem he was having with program sponsors prohibiting students from implementing their lean projects at work. According to the director, […]
Managers undermine their integrity in following a “don’t tell them” strategy. The topic in my leading change class today was integrity and its impact on a leader’s ability to effect change. Integrity was defined as honoring your word and doing what you said you would do by when you said you would do it and […]
Whose responsibility is it to communicate? Does a manager’s responsibility for communicating an assignment absolve the employee of their responsibility for finding out what the assignment is? A student approached me at the beginning of class to inform me that, “I didn’t read the case assigned for tonight. I wasn’t here last week and they […]
Influencing others – having an impact on their ideas, opinions, and actions – requires using different types of conversations and not recognizing this limits our effectiveness. I recently read an article in which the authors maintain that effective leadership requires influencing others and that leaders can influence those others through five different influence styles. The […]
Awarded "Best Management Book" by 800-CEO-READ.
Rated #5 "Best Business Book" by The Toronto Globe and Mail.