Schedule that Appointment? OK, But First Check Three Things…

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We agree to do things without making a good checklist of everything that is involved to satisfy the promise we made. The things on that checklist need to be scheduled too! Here’s how.

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Other Places to Put Your Promises? Nope. They Go in Your Schedule.

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I got some feedback on where people “put their promises”. It is useful to see that we have many ways to manage our agreements, some smarter than others. But putting them on a schedule makes sure we have a time and place for them. If you have a better system, please let me know and I will publish it!

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Your Schedule? That’s Where Your Promises Go.

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Where do you put the promises you make to other people? Do you simply hope you will remember them – or do you record them where they will remind you to honor them? Your reputation depends on your answers.

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Lack of Integrity – It’s a Loose Connection, Right?

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Do what you say you’ll do. It’s worth your credibility and reputation – and that’s pretty much the foundation of all your relationships.

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Tip #2 on Being Professional:  Managers and Supervisors, Listen Up!

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When we make excuses and blame others for our actions, our credibility suffers. It’s smarter to clarify the expectations others and take responsibility for our commitments.

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Tip #1 on Being Professional – Courtesy of the Gossip Trio

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What gossip looks like, and how it can bounce back to hurt the ones who do it. Don’t gossip: it just doesn’t make anybody look good, and it is NOT a career-helper.

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What You Want & By When: Managers, Leaders, and Schedules

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One manager in a recent MBA class was provoked by a discussion about the importance of using schedules, and offered her opinion on the difference between leaders and managers. “I want to be a leader,” she said, “not a manager. What does scheduling have to do with leadership?” Good question, actually. We were talking about […]

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Change Champions: Commitment, Respect, and… Closure   

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Change – organizational or personal – requires a few basics. Commitment, of course. Respect, certainly. And closure – regular status checks to stay on track and support success. Takes a bit of extra time, but it is a good investment.

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Communication Impossible: Preventing Incomplete Conversations

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Did you ever see the TV show “Restaurant Impossible”? An hour of interesting communication that saves a restaurant and sometimes saves a family too. But my favorite moment is at the very end, when the show is over, and some guy – while they are turning off the final credits – says “That’s done!” He has […]

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